When should I arrive?

Prior to your appointment you can take advantage of the environment to relax and unwind.We also need to obtain information about you and your condition so if you arrive a few minutes early this won’t interfere with the length of your treatment. All treatments are completed as scheduled. Please be aware that if you arrive late, your service will still end on time, so that the next guest is not delayed.

What is my first appointment like?

Usually you should come about 5 minutes early to fill out health forms. This also gives you and the therapist time to get to know each other and find the best method of treatment. Sometimes the therapist may want to do some simple muscle testing to see what may be causing the problems. Always be open and honest about your medical history so your therapist can provide you with the best quality of service.

What should I do during the massage?

Make yourself comfortable. You will relax on a padded table and may or may not have other cushions supporting you. The room is generally softly lit with relaxing music. For most of the techniques a lubricant, such as oil, is used. It will absorb into your skin making it soft and supple, and will wash out in water if it gets on your clothing. A massage generally starts with light gliding strokes to warm the muscles and calm the mind. As the massage progresses, the stroke will be deeper.


The massage therapist will move whatever needs to be moved (arm or leg), or will instruct you on what to do if necessary. Many people simply close their eyes and relax. Some people like to talk. Do whatever makes you comfortable. It at any time the room is too cold or hot, the music isn’t right, or the lubricant irritates your skin, let the therapist know. They are there for YOU!


If at any time during the massage the pressure is not enough or too much, inform your therapist and they will change to meet your needs. Sometimes with deeper work you may experience a “hurt so good” feeling. This is not to be confused with pain. In order to break up some adhesions there may need to be some slight discomfort, but this will go away after a short time. Inform the therapist about what you are feeling. The phrase “no pain, no gain” does NOT apply to massage.

How often should I go?

Depending on what goals you want to accomplish, once a week or twice a month is usually sufficient. Sometimes if you’re in chronic pain, twice a week for a couple of weeks, then once a week for a couple of weeks, then twice a month. If your schedule is very constricted, once a month, at least, is advised. It is a good practice to book your next visit at the end of your session. It avoids scheduling issues and ensures you get a time that suits your lifestyle.

What should I expect afterwards?

When the massage is completed, always take your time getting up. You may feel slightly dizzy. This will pass shortly. Many people feel rejuvenated and ready to start their day again. Some are tired and want to sleep. If really deep work has been done, you may feel slightly sore but this will go away and you will feel fine in an hour or two. You may not feel anything until later in the day and suddenly feel free.


One thing you should be aware of is to drink plenty of WATER for the next day or two following a massage. Massage can increase circulation by breaking up toxins in your body and restoring it with nutrients. Your body needs to get rid of those toxins. So don’t be surprised if you have some sniffles, sneezes or slight flu-like symptoms. It’s your body’s way for healing itself to make you stronger.

What private Health Fund can I get a rebate from?

Your health insurance policy must cover you for massage in order for you to get a health fund rebate. Makia is a service provider to private Health Funds such as Medibank Private, MBF, HCF, NIB, CBHS, NRMA, AHM, Grand United, Australian Unity and many more. Let your massage therapist know who your Health Fund provider is when booking your first massage.

I see a chiropractor once a week. Do I really need a massage therapist too?

Chiropractors are skilled at realigning your skeletal structure. A massage therapist is skilled at dealing with the muscles that hold your skeleton in place. If your bones aren’t where they should be it’s likely that the muscles aren�t either. Massage therapists and chiropractors usually work hand in hand. Massage can help you maintain your chiropractic treatments longer.

Can massage prevent new Injuries from occurring?

By reducing chronic tension, there is less chance of muscles being injured. If they aren’t strained and relaxed they are less likely to be injured.


What should I wear?

Please wear comfortable clothing to the clinic. Our therapists are trained to drape you, and protect your privacy, but during treatments you should wear underwear. Your valuables will remain in the room with you at all times. Also, turning off mobile phones will also help you to relax and enjoy the experience.

I have a problem with fluid retention. What can massage do?

Massage increases circulation which can drain the body of unwanted fluid such as in an injury or pregnancy. There is also a massage technique called lymphatic drainage that assists the lymph system of getting rid of unwanted toxins from the system.

Is massage always safe?

No. There are certain things that need either special attention or must be avoided at all times. Talk to your therapist about what they can and cannot do. If they can’t help you, they may be able to find someone who can. Always be open and honest with your therapist about medical issues.